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| | wesece.com Directory Toolbar FAQ |
|
| | Why don't I see the wesece toolbar on my browser?
If you have installed the wesece toolbar and do not see the icon, or you installed a new version of Internet Explorer
and the wesece toolbar is no longer displayed, go to View > Toolbars and click on the wesece option.
If you don't see the wesece toolbar listed, follow the instructions below.
How can I move the wesece toolbar to a different location?
Note: If you are using Internet Explorer 6.0, you must unlock the toolbars before you can move them.
Right click on the toolbar and deselect the Lock the Toolbars option.
You can change the location of the wesece toolbar on your browser by clicking and dragging
the vertical separator bar to the left of the wesece icon by placing the wesece toolbar in the desired location.
This functionality enables you to place two (or more) toolbars on the same line
if you want to conserve space in your browser.
Please note that, as with all of Internet Explorer's toolbars, you can only move the wesece toolbar to locations on the top of your browser window.
Toolbars can not be placed on the side or bottom of the browser window.
Why don't I see the wesece toolbar listed in the Internet Explorer toolbars list?
Some earlier builds of Internet Explorer 5.0 have a known problem with their toolbars.
The wesece toolbar may be listed under the name 'Radio' (usually the second such listing).
Go to View > Toolbars and click on the second Radio option.
Does the wesece toolbar conflict with my browser or other add-ons?
No, the wesece toolbar is designed to run without affecting any other system add-ons.
I installed the new version of Internet Explorer (6.0).
Why doesn't the wesece icon appear on my browser?
In Internet Explorer, go to View > Toolbars and check that the wesece option is selected.
If not, select it.
I'm trying to uninstall the wesece toolbar but keep getting an error message. What should I do?
Install the wesece toolbar again and then uninstall it.
Do I need to pay for using the wesece toolbar?
No, the wesece toolbar is free of charge.
When will you have the wesece toolbar available for other platforms?
We are currently looking into the feasibility of implementing the wesece toolbar for other platforms.
Check our web site or forum for the latest updates.
Do you support MSN Explorer?
At this time the wesece toolbar does not work with MSN Explorer.
How can I contact technical support?
If you are experiencing any problems or have a question about the wesece toolbar that is not covered in our online help then feel free to contact us.
How do I uninstall the wesece toolbar?
To uninstall the wesece toolbar from your Firefox browser do as follows:
* Open Firefox and click on the "Tools" menu.
* Select "Extensions".
* Find wesece in the list of installed extensions and click on it.
* Click on the "Uninstall" button.
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